17 Shams El Deen El Zahby, Ard El Gold, Heliopolis

We’re open Every Day, 2 p.m. – 12 a.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

The delivery charges for orders from our Online Shop vary depending on the address it start from 50le to 150le and free delivery for orders above 1100le in Cairo and 1450le in Other Governorates.

We accept Cash , Vodafone Cash and Instapay for now and soon we will accept online payment and Valu.

Depending on the shipping address start from same day shipping up to 5 days.

At the Online Shop, we take the security and protection of your data very seriously. We have implemented various measures to ensure a secure shopping experience for our customers. Here are some key points regarding the security of your data:
Data Encryption: We use industry-standard encryption technology, such as Secure Sockets Layer (SSL) or Transport Layer Security (TLS), to encrypt your personal and financial information during the checkout process. This encryption helps safeguard your data and prevents unauthorized access or interception.
Payment Security: We partner with trusted and reputable payment service providers to handle all financial transactions securely. When you make a payment, your credit card details or other payment information are directly transmitted to the payment gateway using encrypted channels. We do not store your payment information on our servers, ensuring an additional layer of protection.
Privacy Policy: We have a comprehensive privacy policy in place that outlines how we collect, use, and protect your personal information. We are committed to maintaining the confidentiality of your data and only use it for the purposes specified in our privacy policy.
Secure Infrastructure: We have implemented robust security measures to protect our website and infrastructure from unauthorized access, data breaches, and other potential threats. This includes regularly updating our systems, conducting security audits, and employing firewalls and intrusion detection systems.
While we strive to maintain the highest level of security, it’s important to note that no online platform can guarantee 100% security. However, we continuously monitor and update our security protocols to stay ahead of emerging threats and ensure the safety of your data.
We recommend taking additional precautions on your end, such as keeping your login credentials confidential, using strong and unique passwords, and regularly updating your devices and antivirus software.
If you have any specific concerns or questions about the security of our Online Shop, please don’t hesitate to contact our customer support, and we will be happy to provide further assistance.

We will give you a phone call within 24 hours to confirm the order.

Send us an email